Our Promise
We don’t just give you supplier information and leave you to figure everything out.
Follow the steps, put in the work, and if you haven’t made your first sale within 30 days, contact us and we’ll personally review what you’re doing and help you improve it.
The Promise
Purchase an eligible supplier pack, follow the included guidance, source your products and start listing.
If you haven’t made at least one sale within 30 days, reach out to us.
We’ll review your listings, pricing and overall approach to identify what could be improved and give you clear, practical next steps.
You do the work. We’ll help with the strategy.
What’s Covered
✓ Eligible Supplier Packs
Products displaying the 30-Day First Sale Guarantee at the time of purchase are covered.
✓ Personal Support
We’ll review your listings, pricing, photos and approach and suggest specific improvements.
✓ 30 Days to Get Started
You have 30 days from purchase to use the resources, source products and begin listing.
How to Claim
1. Contact Us
Email suppliereu.support@gmail.com within 30 days of your purchase and include your order number.
2. Show Us What You’ve Done
Send us your active listings and a brief overview of what you’ve tried so far. This helps us understand what may be holding your listings back.
3. We Review It With You
We’ll review your setup and provide personalised recommendations on areas such as your listings, photos, pricing and product selection.
What We Ask From You
The guarantee is designed for customers who genuinely put the information into practice.
To qualify, you must have:
- Used the supplier information purchased from us
- Contacted or ordered from at least one supplier
- Created at least 10 genuine product listings
- Followed the relevant guidance included with your purchase
- Contacted us within 30 days of your original purchase
Important
The 30-Day First Sale Guarantee is a support guarantee, not a money-back guarantee.
It means that qualifying customers who have followed the required steps but have not yet made their first sale can receive additional personalised support from us.
We cannot guarantee a particular level of sales, revenue or profit. Results vary depending on factors including effort, product selection, pricing, demand, marketplace conditions and individual circumstances.
Terms apply.